Privacy Policy
Last Updated: October 2026 • SainikHardware Store
1. Introduction
At SainikHardware, accessible from sainikhardware.in, the privacy of our visitors and customers is of supreme priority. This Privacy Policy document outlines the types of information that is collected and recorded by SainikHardware and how we utilize it.
2. Information We Collect
When you create an account, request a password reset, or place an order for hardware products, we collect the following essential information:
- Personal Identity: Full Name, Contact Telephone/Mobile Number, and Email Address.
- Delivery Addresses: Shipping Address, Pincode, City, State, and landmark details for courier dispatch.
- Commercial / Tax Information: Business Name and GSTIN (if you request a B2B Tax Invoice).
- Order History: Hardware items purchased, order amounts, and payment status.
3. How We Use Your Data
We use customer information exclusively to:
- Process, pack, and deliver your hardware orders to your doorstep.
- Send automated SMS, WhatsApp, or Email order notifications, tracking links, and digital invoices.
- Deliver 6-digit security OTPs for authentication and password resets.
- Provide dedicated customer support and address product warranty inquiries.
4. Payment & Financial Security
SainikHardware does not store your credit card, debit card, or bank account credentials on our servers. All digital transactions are processed through encrypted 256-bit SSL connections via RBI-compliant payment gateways and NPCI UPI protocols.
5. Third-Party Courier Disclosures
We only share your shipping name, address, and mobile number with verified logistics partners (such as Delhivery, Bluedart, Speed Post, or local freight carriers) strictly for the purpose of completing product physical delivery.
6. Contact Privacy Desk
If you have questions about our data practices or wish to review your account data, please contact our Data Security Officer at:
Email: support@sainikhardware.in
Helpline: +91 8008006697